FAQs

Unfortunately dogs are not permitted on the springs walk unless they are certified service dogs therefore the dogs certification needs to be presented upon arrival and the dog needs to remain on there leash at all times  
The reason for this we are a wildlife refuge or sanctuary 

平式步行鞋、相机、舒适的衣服、防雨或防晒(如有需要),婴儿推车(带坚固的轮子)。如果需要。

You can explore Hamurana Springs at your own pace on a self-guided walk. If pressed for time the main trail can be completed in 30 minutes, however we suggest allowing at least 1 hour to enjoy the wildlife and discover all cultural sites.  

Allow at least 1.5 hours for the guided tour option.

哈穆拉纳斯普林斯的小径适合所有年龄和健身水平。

哈穆拉纳温泉是美丽的任何时间在一天中的任何时间。大多数游客从早上到下午早些时候来到哈穆拉纳泉,所以春天在早上和下午的第一件事就更安静了。

Yes, we offer a guided tours to small and large groups. If possible we ask that all tours are booked at least 48 hours in advance.

We prefer to keep guided tours intimate and capped at 10 people. However with sufficient notice we can develop an experience that will suit larger groups as well. Please contact us if you would like to book or if you have any questions.

Hamurana Springs is a 15 minute drive from Rotorua. Follow State Highway 5 and continue on to State Highway 36 taking a left once you pass the Hamurana Golf course.

How to get here

Hamurana Springs is stunning in the rain! The rain and cloud add to the atmosphere of the forest and river features. If you are wearing a good rain jacket, or have an umbrella, you will have a great time.

Please note that during high winds we will close for health and safety precautions due to the risk of falling branches in the forest.

我们没有讲中文的工作人员,现阶段只能提供讲英语的导游。

Yes, Rotorua locals can apply for an electronic locals pass which costs from $25 and is valid for 12 months from date of issue. The pass will allow unlimited access to our self-guided walks during hours of operation.

Just bring along proof of your Rotorua address and photo I.D or student ID to apply for the local card.
Please allow at least 10 minutes to process.
Alternatively you can complete the following form and make the process a lot quicker when you arrive on site. 

Ngāti Rangiwewehi tribal members can apply for our iwi card by completing the following online form. You must be registered on the iwi database to be eligible for the iwi card.

If you are not sure of your iwi number then still complete the form and one of our office staff will make contact to confirm. Registrations can be made in person at the iwi office (Tarimano Marae) or email office@rangiwewehi.com if you have any queries.

是的,哈穆拉纳斯普林斯是家庭的绝佳选择。步行道适合所有年龄段的儿童,孩子们经常喜欢发现野生动物。有很多学习,让孩子们娱乐,有很多机会停下来享受野餐。

酒店内的高尔夫俱乐部提供各种冷热食品和饮料可供购买和享用。高尔夫俱乐部是一个有执照的前提。从我们这里购买的任何酒精必须在许可的前提下饮用。我们不允许BYO酒精。

欢迎您自带食物和饮料（酒精除外），在我们的保护区野餐区之一享用。请不要将您的食物带入高尔夫俱乐部区域。

在哈穆拉纳斯普林斯的停车场附近,高尔夫俱乐部和咖啡馆内都有供所有游客使用厕所。

答案是肯定的！有这么多梦幻般的机会拍照,我们很乐意看到他们!随意在社交媒体上分享它们,并#Hamurana斯普林斯。

出于商业目的的照片和视频需要根据我们的条款和条件获得管理层的批准。

Fantastic! Contact us or complete our inquiry form to discuss options for your visit. We can help you arrange your event at one of the bookable areas.

If you wish to hold a special event, such as a birthday or wedding. Click here tell us about your event and HS Team will contact you.

Yes, providing you follow the safety instructions.

You are responsible for your personal safety while visiting Hamurana Springs. Please obey signage and the instructions of Hamurana Springs staff. Children must always be supervised.

Please help us to protect this unique environment. Follow instructions and place litter in bins provided throughout the reserve.